Convention Policies

Updated: 6/23/2026
Our mission at LVL UP EXPO is to provide an enjoyable experience and to ensure the safety and inclusion of all our attendees. By accepting a badge to LVL UP EXPO, you agree to abide to our convention policies listed below:

Early Badge Pick Up

Thursday, April 22 from 12:00 PM to 8:00 PM at the Red Entrance.

Show Hours

Friday, April 23, 2027: 12:00 PM – 8:00 PM

Saturday, April 24, 2027: 11:00 AM – 8:00 PM

Sunday, April 25, 2027: 11:00 AM – 6:00 PM

VIPS get one hour early access on all three days from what is listed above.

If you are purchasing a badge on behalf of another attendee, they must first read and agree to our terms and policies. By registering for LVL UP EXPO, you acknowledge that you have read, understood and agree to the following terms and policies listed below.

Terms: “You” and “Your” refers to the participating individual.  “Attendee” refers to a badge holder who is physically present at LVL UP EXPO.  “Participation” and “activities” refers to, but not limited to: attending LVL UP EXPO in any capacity, attending panels and main events, cosplaying/roleplaying, competing in tournaments and contests, dancing, being on stage, standing in lines, engagement with other attendees, and being in large crowds.  

1. Release and Waiver.

Attendee acknowledges that participation in LVL UP EXPO is voluntary and that Attendee may choose whether to participate in any activity, event, competition, panel, performance, or other aspect of LVL UP EXPO.

Attendee does hereby release and forever discharge and hold harmless LVL UP EXPO and it’s successors, affiliates, officers, directors, employees, volunteers, agents, contractors and assigns from any and all liability, claims, and demands of whatever kind of nature, either in law or in equity, which arise or many hereafter arise from Attendee’s activities at LVL UP EXPO.

Attendee understands that this Release discharges LVL UP EXPO from any liability or claim that the Attendee may have against LVL UP EXPO with respect to any bodily injury, personal injury, illness, death, or property damage that may result from Attendee’s activities with LVL UP EXPO, its officers, directors, employees, or agents, including claims arising out of negligence.

Attendee also understands that LVL UP EXPO does not assume any responsibility for or obligation to provide financial assistance or other assistance, including but not limited to medical, health, or disability insurance in the event of injury or illness.

2. Medical Treatment and Emergency Medical Authorization.
Attendee does hereby release and forever discharge LVL UP EXPO from any claim whatsoever which arises or may hereafter arise on account of any first aid, treatment, or service rendered in connection with the Attendee’s activities with LVL UP EXPO.

In the event of a medical emergency, Attendee authorizes LVL UP EXPO personnel, volunteers, security staff, or emergency responders to obtain medical treatment deemed reasonably necessary. Attendee accepts full responsibility for any resulting medical expenses.

3. Assumption of Risk.
The Attendee hereby expressly and specifically assumes the risk of injury or harm in the activities and releases LVL UP EXPO from all liability for injury, illness, death, or property damage resulting from the activities.

4. Communicable Diseases.
Attendee acknowledges that participation in LVL UP EXPO involves interaction with members of the public and exposure to crowds where communicable diseases may be present. Attendee voluntarily assumes all risks associated with exposure to communicable diseases, including but not limited to COVID-19, influenza, respiratory illnesses, and other infectious diseases. Attendee releases LVL UP EXPO from claims arising from such exposure to the fullest extent permitted by law.

5. Photography and Videography Release.
Attendee grants LVL UP EXPO and its designees the irrevocable right to photograph, record, stream, broadcast, reproduce, distribute, publish, display, edit, and otherwise use Attendee’s name, likeness, image, voice, appearance, and statements captured during the event in any media now known or later developed, for promotional, commercial, archival, editorial, or other lawful purposes, without compensation or further approval.

6. Limitation of Liability.
To the fullest extent permitted by law, LVL UP EXPO’s total liability arising out of or relating to attendance at the event shall not exceed the amount paid by Attendee for their badge or registration.

7. Right to Remove Attendees.
LVL UP EXPO reserves the right to deny admission to, remove, or revoke the badge of any attendee whose conduct violates event policies, applicable laws, or creates a safety, security, or disruption concern. No refund shall be required where removal results from a violation of event policies.

8. Personal Property Disclaimer.
Attendee acknowledges that LVL UP EXPO is not responsible for lost, stolen, or damaged personal property, including costumes, props, electronics, merchandise, collectibles, vehicles, or other personal belongings.

9. Minor Attendees.
For attendees under eighteen (18) years of age, a parent or legal guardian represents and warrants that they have authority to agree to these terms on behalf of the minor attendee.

Speak Up & Report Concerns

The safety and enjoyment of our attendees, exhibitors, guests, and staff are important to us. If you experience, witness, or become aware of behavior that violates this Code of Conduct, including harassment, threats, discrimination, unsafe conduct, or any other concerning behavior, please report it immediately.

Event staff are available at the Info Booth and Registration during all event hours, and incident reports may be submitted at either location. Security personnel are stationed throughout the event and at the dedicated security station located at the Blue Entrance near the nurse station. Concerns may also be reported to any individual wearing official LVL UP EXPO credentials.

Reports will be reviewed and addressed as promptly as possible. While confidentiality will be respected whenever practical, LVL UP EXPO may share information as necessary to investigate incidents, maintain safety, or comply with applicable laws.

Expected Behavior

All attendees, exhibitors, guests, volunteers, contractors, and staff are expected to:

  • Treat others with respect, courtesy, and consideration.
  • Help maintain a welcoming, inclusive, and enjoyable environment for all attendees.
  • Follow all event policies, venue rules, and instructions from LVL UP EXPO staff, security personnel, and venue staff.
  • Respect personal boundaries and obtain consent before engaging in physical contact or taking close-up photographs of individuals.

The following behavior is prohibited:

  • Harassment, discrimination, or intimidation of any kind.
  • Offensive comments, gestures, or conduct based on race, color, national origin, religion, sex, gender identity, sexual orientation, disability, age, or any other protected characteristic.
  • Stalking, following, threats, bullying, or unwelcome physical contact.
  • Displaying, wearing, or distributing hateful, threatening, or excessively explicit material that is inappropriate for a general audience event.
  • Disruptive, unsafe, or abusive behavior that interferes with another person’s ability to enjoy the event.
  • Smoking, vaping, or use of electronic smoking devices inside the Las Vegas Convention Center, except in designated outdoor areas.

Cosplay is not consent. Always ask permission before photographing, touching, or interacting with another attendee.

Violations & Consequences

LVL UP EXPO maintains a zero-tolerance policy for harassment, discrimination, threats, and disruptive conduct.

LVL UP EXPO reserves the right to deny admission, revoke a badge, remove an individual from the event, restrict participation in event activities, or take any other action deemed appropriate to maintain a safe environment. Individuals removed from the event for violations of this Code of Conduct will not be entitled to a refund.

Serious incidents may be referred to venue security, local law enforcement, emergency services, or other appropriate authorities.

Costume Guidelines
To help maintain a safe, welcoming, and family-friendly environment, all costumes and attire must comply with the following guidelines:

Appropriate Attire:
Costumes must provide adequate coverage and be suitable for a general audience. Excessive nudity or exposure of private areas is prohibited. Thongs, sheer mesh, body tape, nipple coverings alone, or similar items do not constitute adequate coverage. Private areas must remain fully covered with opaque material at all times.

Offensive or Inappropriate Content:
Costumes, clothing, accessories, and props may not display or promote content that is obscene, hateful, discriminatory, threatening, or otherwise inappropriate for a public event.

Mobility & Safety:
Costumes must allow the wearer to move safely throughout the event and maintain adequate visibility at all times. Oversized costumes, large wings, cumbersome armor, or other costume elements that create safety hazards or obstruct walkways may be restricted or require modification.

Footwear:

Shoes must be worn at all times. Bare feet are not permitted.

The following are prohibited unless medically necessary or otherwise approved by LVL UP EXPO:

  • Stilts
  • Roller skates or roller blades
  • Skateboards
  • Scooters
  • Bicycles
  • Shoes with built-in wheels

Law Enforcement & Military Impersonation:
Costumes may not be reasonably mistaken for actual law enforcement, military, emergency response, or security personnel. Uniforms, badges, insignia, or markings identifying the wearer as “POLICE,” “SWAT,” “FBI,” “DEA,” “CIA,” “ICE” or similar agencies are prohibited.

Enforcement:
LVL UP EXPO staff and security reserve the right to determine whether a costume complies with these guidelines. Attendees may be required to modify, cover, remove, or store costume elements that violate these rules. Failure to comply with staff instructions may result in removal from the event without refund.

Prop & Weapon Inspections

Attendee safety is a top priority at LVL UP EXPO. All costume props and weapons must be inspected and approved at an official Peace Bonding Station before entering the event.

Peace Bonding Stations are located outside both the West Entrance (Blue) and East Entrance (Red) of the convention center.

  • Props and weapons may not enter the Exhibit Hall, panel rooms, or event spaces without an official peace bond.
  • Any prop not displaying a valid peace bond may be subject to inspection at any time.
  • Staff or security may require attendees to return to a Peace Bonding Station for verification or reinspection.

If a prop is purchased inside the Exhibit Hall, it must remain boxed or secured until it leaves the convention center. Attendees wishing to use a newly purchased prop as part of a costume must first bring it directly to a Peace Bonding Station for inspection and approval.

Legal Compliance

All props, weapons, and costume accessories must comply with all applicable federal, state, and local laws. LVL UP EXPO reserves the right to prohibit any item that may pose a safety concern, regardless of legality.

Prohibited Items

The following items are not permitted under any circumstances:

  • Firearms of any kind
  • Ammunition or projectiles
  • Airsoft guns, BB guns, pellet guns, or functional water guns
  • Functional bows or crossbows
  • Stun guns, tasers, or similar devices
  • Explosives, fireworks, hazardous chemicals, smoke devices, or open flames
  • Metal weapons, including swords, bayonets, knives, axes, or any item capable of causing bodily harm
  • Any prop or item deemed unsafe by LVL UP EXPO staff or security

All gun-like props must display a clearly visible orange safety tip.

Permitted Items

The following items may be permitted, subject to inspection and approval:

  • Foam weapons
  • Wooden props
  • Paper-mâché props
  • Lightweight costume accessories

Approval of a prop at a previous event does not guarantee approval at LVL UP EXPO.

Oversized & Unsafe Props

Props exceeding six (6) feet in length or thirty (30) pounds in weight are considered oversized and will not be permitted.

Props may not be swung, thrown, brandished, pointed at others, or used in any manner that creates a safety risk.

Gun-like props must never be pointed at another person, including during photographs.

Skateboards & Similar Items

Skateboards, scooters, bicycles, roller skates, roller blades, and similar devices are prohibited inside the convention center.

Skate decks may be permitted only if all trucks and wheels have been removed prior to entry.

Enforcement

LVL UP EXPO staff and security reserve the right to inspect any prop, deny entry to any item, revoke a peace bond, or require removal of any item deemed unsafe or disruptive.

Failure to comply with this policy or staff instructions may result in confiscation of the peace bond, removal from the event, revocation of badge privileges, and/or removal from the event without refund.

Policies are subject to change without notice.

Bag Policy

To enhance security and ensure the safety of all attendees, the following bag policy will be enforced throughout LVL UP EXPO.

Permitted Bags

  • Bags may not exceed 16″ x 16″ x 8″.

  • Backpacks, messenger bags, purses, tote bags, and similar personal bags are permitted within the size limit.

  • Bags specifically designed to transport arcade sticks, fight sticks, gaming peripherals, or tournament equipment are exempt from the size restriction but remain subject to inspection.

  • Clear bags are encouraged to help expedite security screening.

Bag Inspections

All bags, containers, and carried items are subject to inspection upon entry and at any time while attending the event.

Attendees who refuse inspection of a bag or personal item may be denied entry or removed from the event.

Prohibited Items

The following items are not permitted inside LVL UP EXPO:

Weapons & Hazardous Items

  • Firearms, ammunition, knives, or sharp objects

  • Explosives, fireworks, flammable materials, or open flames

  • Pepper spray, mace, chemical irritants, or similar defensive sprays

  • Props or weapons that have not been inspected and peace-bonded in accordance with the Weapons & Props Policy

Food & Beverages

Permitted:

  • Sealed individual snacks and beverages

  • Empty reusable water bottles

  • Food, beverages, or supplies required for medical, dietary, or accessibility needs

Not Permitted:

  • Open food or beverages

  • Large coolers or bulk quantities of food or drinks

  • Alcoholic beverages not purchased from authorized venue vendors

Electronics & Devices

  • Drones or remote-controlled aircraft

  • Laser pointers

  • High-intensity lights intended to distract or disrupt others

  • Air horns, amplified noisemakers, or similar disruptive devices

Personal Items & Miscellaneous

  • Illegal substances or drug paraphernalia

  • Large tools, hardware, or construction materials

  • Balloons, confetti, glitter, or similar items that may create safety or cleanup concerns

  • Glass bottles or glass containers

  • Any merchandise, promotional materials, samples, or items intended for sale or distribution without prior written authorization from LVL UP EXPO

Mobility & Large Personal Items

To help maintain clear walkways, emergency access routes, and a safe environment for all attendees:

Permitted:

  • Strollers
  • Wheelchairs
  • Mobility scooters
  • Walkers and other medically necessary mobility devices

Not Permitted:

  • Wagons
  • Stroller wagons
  • Pull-behind carts
  • Folding chairs
  • Camping chairs
  • Portable stools
  • Similar oversized personal items

Reasonable accommodations may be made for attendees with disabilities or medical needs. LVL UP EXPO reserves the right to restrict any item that obstructs walkways, creates a safety concern, or interferes with event operations.

Security Discretion

LVL UP EXPO staff, venue security, and event management reserve the right to prohibit any item that may pose a safety, security, operational, or disruption concern or may create congestion and obstruct walkways regardless of whether it is specifically listed in this policy.

Prohibited items may be denied entry, required to be removed from the premises, or confiscated when permitted by law. LVL UP EXPO is not responsible for storing prohibited items.

Policies are subject to change without notice.

To maintain a safe, respectful, and enjoyable environment for all attendees, the following rules apply to signs, flyers, handouts, and promotional materials.

Signs

Permitted:

  • Handheld signs that comply with all event policies and do not obstruct walkways, views, entrances, or event operations.

Not Permitted:

  • Signs exceeding three (3) feet in width.
  • Signs containing vulgar, discriminatory, hateful, threatening, or otherwise inappropriate language or imagery.
  • Signs advertising, promoting, or soliciting the sale of goods, services, social media accounts, websites, or personal information without prior authorization from LVL UP EXPO.
  • Signs requesting physical contact, including but not limited to “Free Hugs,” “Hug Me,” “Glomp Me,” “Kiss Me,” or similar messages.

Flyers & Promotional Materials

Distribution of flyers, business cards, promotional materials, samples, advertisements, or similar items is prohibited without prior written authorization from LVL UP EXPO.

Enforcement

LVL UP EXPO staff and security reserve the right to remove, confiscate, or require modification of any sign or promotional material that violates these policies or interferes with event operations.

Failure to comply may result in removal from the event without refund.

LVL UP EXPO may have official photographers, videographers, livestream crews, media representatives, exhibitors, sponsors, and approved content creators capturing photographs, video, and audio throughout the event.

By attending LVL UP EXPO, attendees acknowledge that they may appear in photographs, video recordings, livestreams, broadcasts, or other media captured during the event. Use of attendee likenesses is subject to the Participation & Waiver section of these policies.

Photography, videography, filming, livestreaming, interviews, or other commercial media activities may require prior authorization from LVL UP EXPO.

Exhibitors, artists, vendors, and guests may prohibit or restrict photography of their products, artwork, displays, performances, or appearances. Attendees must comply with any posted restrictions or instructions provided by the exhibitor, artist, vendor, guest, or LVL UP EXPO staff.

LVL UP EXPO reserves the right to restrict or prohibit photography, videography, filming, or recording activities that are disruptive, unsafe, invasive, or otherwise interfere with event operations or the experience of attendees, exhibitors, guests, or staff.

LVL UP EXPO is committed to providing a welcoming and accessible experience for all attendees. We strive to provide reasonable accommodations that help individuals with disabilities fully participate in and enjoy the event.

Accessibility Sticker Registration

Attendees requiring accessibility accommodations should visit the Show Services Booth in the Registration Lobby upon arrival at LVL UP EXPO.

Show Services staff will review available accommodations, update the attendee’s badge profile as needed, and issue an Accessibility Sticker. This sticker helps identify attendees eligible for accessibility accommodations, including designated entrances, accessibility lines, Main Event accessibility seating, Special Guest autograph accessibility lines and one (1) hour early entry into the Exhibit Hall each day.

Attendees are encouraged to register for an Accessibility Sticker in advance to help expedite the process.

Click here to reserve your Accessibility Sticker

Companion Policy

Attendees requiring assistance may request one (1) Companion Sticker.

The Companion Sticker allows the designated companion to accompany the attendee in approved accessibility lines, entrances, and designated accommodation areas. The companion must possess their own valid event badge, as the Companion Sticker does not serve as admission to the event.

Additional companions beyond the approved companion will be required to use general admission lines and entrances.

Accessibility Lines & Entrances

Accessibility lines and entrances are available for:

  • Main Entrances

  • Select Main Events

  • Select Special Guest Autograph Lines

ADA attendees and one approved companion may also enter the Exhibit Hall one (1) hour prior to general admission each day.

Accessibility accommodations are intended to provide equal access and reasonable accommodations. Accommodations do not guarantee admission, seating, autograph access, or entry to any capacity-limited event, panel, activity, or area. All accommodations remain subject to venue capacity, safety requirements, and event operations.

On-Site Accessibility Assistance

For in-person accessibility assistance or questions during LVL UP EXPO, please visit the Show Services Booth in the Registration Lobby. Our team will be available throughout the event to provide assistance and answer questions.

Parking

Designated accessible parking spaces are available on a first come/first serve basis at the Las Vegas Convention Center Parking Areas.

Please refer to the LVCC Accessibility Map for parking locations and additional accessibility information.

Automatic Doors

Automatic doors are available at key entrances throughout the facility to assist visitors with mobility needs.

Wheelchair & Scooter Rentals

Wheelchairs and mobility scooters are available through third-party rental providers located at the Las Vegas Convention Center.

Rental locations include:

  • Registration Lobby (Red/East Entrance)

  • FedEx Office / Scootaround (Blue/West Entrance)

Scootaround:
1-888-441-7575

For additional information or hotel delivery options, please visit the Scootaround website.

Accessibility Map

LVL UP EXPO is located in the South Hall of the Las Vegas Convention Center.

The Accessibility Map includes:

  • Accessible parking locations

  • Elevators

  • Accessible restrooms

  • Accessible entrances

  • TDD phone locations

Click here to view the Accessibility Map

Interpreters & Captioning

At this time, LVL UP EXPO is unable to provide sign language interpreters or closed captioning services. 

Service Animals

LVL UP EXPO welcomes service animals as defined by the Americans with Disabilities Act (ADA).

Service animals must remain under the handler’s control at all times and must be harnessed, leashed, or tethered unless doing so would interfere with the animal’s work or the individual’s disability.

Emotional support animals, therapy animals, comfort animals, and companion animals are not considered service animals under the ADA and are not permitted.

Contact LVL UP

If you have questions regarding accessibility accommodations or wish to request assistance before the event, please contact: [email protected]

We encourage attendees to submit accommodation requests as early as possible so we can best assist them.

Venue Accessibility Contact Information

Las Vegas Convention and Visitors Authority
ADA Coordinator
702-892-0711

Nevada Relay Service
Voice: 1-800-326-6888 or Dial 711
TTY/ASCII/HCO: 1-800-326-6868 or Dial 711

LVL UP EXPO reserves the right to modify accessibility procedures, locations, and accommodations as necessary based on venue operations, attendance levels, safety considerations, or other operational needs.

 

Badge refund requests must be submitted on or before March 26, 2027.

Effective March 27, 2027, all badge sales are final. No refunds, credits, transfers, exchanges, rollovers, or exceptions will be provided for any reason, including but not limited to illness, injury, travel disruptions, weather conditions, scheduling conflicts, work obligations, guest cancellations, programming changes, or inability to attend.

Refund requests submitted on or before March 26, 2027, may be made by contacting [email protected]. Please include the purchaser’s full name, email, order number (if available), and any other information that may assist us in locating your order.

LVL UP EXPO reserves the right to modify this policy at any time.

LVL UP EXPO offers badge mailing for eligible orders within the United States.

Important Dates 
On or about:

  • March 10, 2027: Last day to update your shipping address through Tixr.

  • March 26, 2027: Last day to purchase a badge eligible for mail delivery.

  • April 2, 2027: Badge shipments are released to USPS.

  • Beginning April 5, 2027: Attendees may begin receiving their badge packages.

  • April 23–25, 2027: LVL UP EXPO.

Shipping Information

Badges are shipped per Order ID. Orders containing multiple badges, including Squad Packs and group purchases, will be shipped together to the shipping address associated with the order.

Attendees are responsible for ensuring their shipping address is accurate and up to date in Tixr no later than March 10, 2027. LVL UP EXPO is not responsible for packages delayed, misdelivered, returned, or lost due to an incorrect, incomplete, or outdated address provided by the purchaser.

Badge mailing fees include fulfillment, handling, packaging, and postage costs and are non-refundable once an order has been processed for shipment.

Lost, Missing, or Undelivered Badges

If a mailed badge does not arrive before the event, please visit Registration or Show Services upon arrival at LVL UP EXPO.

LVL UP EXPO may issue a replacement badge after verifying the original order and the identity of the badge holder. Government-issued photo identification may be required.

If a replacement badge is issued, the original badge may be deactivated and rendered invalid. Any attempt to use a deactivated badge may result in denial of entry and confiscation of the badge.

Changes to Shipping Method

Requests to change an order from mailed delivery to on-site pickup after the mailing deadline may not be accommodated. Once an order has entered the fulfillment process, mailing fees are non-refundable.

VIP Badge Holders

VIP badge holders who select badge mailing will receive their event badge and lanyard by mail; however, VIP merchandise is not included in mailed badge shipments. VIP attendees must visit the VIP Desk in the Registration Lobby during event hours to pick up their VIP merchandise. VIP items not claimed during the event will not be eligible for replacement or shipment after the event.

Questions

For questions regarding badge mailing, shipping issues, or address updates, please contact:

[email protected]

By opting in to receive SMS communications from LVL UP EXPO Management LLC (“LVL UP EXPO,” “we,” “us,” or “our”), you agree to the following terms and conditions.

1. Program Description

LVL UP EXPO uses SMS messaging to communicate with Artist Alley and Exhibitors. By opting in, you may receive messages including, but not limited to:

  • Application updates and status notifications
  • Booth assignments and confirmations
  • Event deadlines and reminders
  • Setup, teardown, and operational instructions
  • Onsite updates during the event
  • Follow-ups related to your participation

Message frequency may vary depending on your involvement and timing relative to the event.

2. Opt-In Consent

By providing your phone number through our forms, applications, or direct communication, you consent to receive SMS messages from LVL UP EXPO related to your participation in the event.

3. Opt-Out Instructions

You may opt out of receiving SMS messages at any time.

To stop receiving messages:

Reply STOP to any message

After you send STOP, you will receive a confirmation message and will no longer receive SMS communications from us unless you opt in again.

4. Help & Support

If you need assistance:

Reply HELP to any message
Or contact us directly at:
Email: [email protected]

5. Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

LVL UP EXPO is not responsible for any fees charged by your wireless provider.

6. Delivery Disclaimer

Carriers are not liable for delayed or undelivered messages.

7. Privacy

We respect your privacy. Your phone number and contact information will be used solely for communication related to LVL UP EXPO participation.

We do not sell, rent, or share your contact information with third parties for marketing purposes.

8. Changes to Terms

LVL UP EXPO reserves the right to modify these SMS Terms at any time. Updates will be posted on our website with the revised effective date.

FAQ

Revised 6/23/2026. Please check back for updates.

Frequently Asked Questions

Revised: 07/01/2025. Please check back for updates.

Yes! LVL UP EXPO has events and activities for attendees of all ages. However, some panels and competitions may have age restrictions. Please keep in mind that minors 17 and under must be accompanied by a parent or guardian.

Our event is open to everyone! Whether you are a gamer, cosplayer, anime fan, or just curious about the culture, you are welcome to join.

LVL UP EXPO 2027 will be held on April 23 – 25, 2027 at the Las Vegas Convention Center, South Hall, 3150 Paradise Rd, Las Vegas, NV 89109.

Regular attendee hours are:

Friday: 12pm-8pm

Saturday: 11am-8pm

Sunday: 11am-6pm

VIPs get 1 hour early access all three days. 

Monday: 7am- Midnight

Tuesday – Thursday: 7am- 2am

Friday – Sunday: 7am- 3am
We offer single-day, weekend, and VIP badges. VIP badges come with early access to our exhibit hall, exclusive hat, pin & lanyard, swag bag, discount on all merch and separate line entry at Guest Signings.

Yes, badges will be available for purchase on-site. 

We allow badge refunds up to seven (7) days prior to our Event, regardless of cancellation reason. Cancellations can be requested through Tixr. For any other assistance regarding refund, please contact [email protected] with First and Last Name used to purchase the badge and any additional information you may have for us to process a refund.

Printed tickets are not required. Digital tickets presented on a mobile device are accepted. 

Badges can be purchased online at https://lvlupexpo.com/ select “Register Now” or at the event (if not sold out). We recommend buying in advance for the best prices.

All attendees entering the lobby, regardless of their badge status, will undergo security screening conducted by our security personnel.

Military- Both Active & Veterans and First Responders Discount is: 3-Day: $75, Friday: $50, Saturday: $50, and Sunday $40. Discount can only be offered At-Door Registration.

Yes. You must provide the attendee’s ticket confirmation received via Email.

I forgot or cannot access my TIXR Order Confirmation to pick-up my badge. You can present your valid government issued ID instead.

If you lost your badge, head over to the Registration Lobby and look for booth “Show Services” for further assistance. There is a replacement fee for lost badges. Additionally, only one (1) replacement is allowed per attendee.

Early Badge Pick-up is on Thursday, April 23 from Noon- 8PM and located at the Registration Lobby at Las Vegas Convention Center South Hall.

You can purchase tickets for the after parties online ONLY at https://lvlupexpo.com/ select “Register Now”.

Shuttle Bus runs from 8PM – 2:45 AM. 2:45 AM being the last pick-up time from the After Party Location.

All our After Parties are 21+ and require a government issued ID or passport to be presented at the door.
Stay informed by following us on our official social media channels and subscribing to our newsletter for the latest announcements, guest reveals, and event updates.
For general inquiries, please contact us via email at [email protected]. For press, exhibitor, or sponsorship opportunities, visit our contact page here: https://lvlupexpo.com/contact/.

Strollers are permitted inside LVL UP EXPO. Wagons, stroller wagons, and similar pull-behind carriers are not permitted.

Minors 17 years of age and younger, must be accompanied by a parent or guardian at all times.

Please visit our convention policies page, under ADA Accessibility for information and an ADA map: https://lvlupexpo.com/policies/.

The monorail map, along with the station details, is accessible in our maps section of our App as well as on our website here: https://lvlupexpo.com/travel/.

Yes. Drinking fountains and water refill stations are available throughout the Las Vegas Convention Center and can typically be found near restroom areas.

Attendees are welcome to bring an empty reusable water bottle to refill during the event.

Unfortunately, we are unable to provide this information as parking costs fluctuate and is the sole discretion of the Las Vegas Convention Center and not of LVL UP EXPO. 

Lost & Found is available at both the Show Services Desk in the Registration Lobby (Red Entrance) and the Info Booth (Blue Entrance).

Our teams at both locations communicate regularly, so attendees may visit either location to inquire about lost items. If your item is not located at one desk, staff will check with the other location on your behalf.

After the event concludes on April 26, all unclaimed items will be turned over to the Las Vegas Convention Center South Hall Security Office.

Open food and drinks and alcoholic beverages are not allowed. Reusable water bottles (must be empty before entering) and food for medical or dietary needs are allowed.
Near the Blue Entrance features on-site food trucks, while additional food stations are conveniently located within the lobby.
Attendees are allowed to bring bags, but all items are subject to security screenings upon entry. Large or oversized bags may be restricted based on venue regulations.

Yes. LVL UP EXPO proudly offers a 20% military discount on your entire badge purchase.

Military discounts are available on-site only at the Registration Desk during event hours and cannot be applied to online purchases, prior orders, or after a transaction has been completed. Military discounts are also not applicable for Squad Packs and VIP badges.

To receive the discount, please present a valid military ID at the time of purchase.

LVL UP EXPO reserves the right to verify eligibility before applying the discount.

Military Discount is not available for our Merchandise Booth.

Absolutely! Our cosplay contest is open to all skill levels, with categories for craftsmanship, performance, and group cosplay.
Tournament registration varies and some tournaments require pre-registration. Please visit: https://lvlupexpo.com/tournaments/ for more information.
Our convention features gaming tournaments, cosplay contests, panels with special guests, an artist alley, exhibitor booths, and much more!
Our Exhibit Hall features artists, game developers, anime merch, collectibles, and more!
Prospective artists and exhibitors can apply by visiting https://lvlupexpo.com/exhibit-hall/ and completing the application process. Spaces are limited, so early applications are encouraged.
Please direct your inquiries to the representative at the Exhibitor Services desk.

Autograph Prices will be updated on our website in late March, and will be available on our website, mobile app & physical guidebook.

Yes! Check the schedule in advance as space is limited.

Please visit our “Guests” tab to view purchasing options. On-site, please queue up in the designated line to meet the Special Guest of your choice. For pricing details, refer to our App, physical pamphlet (can be acquired at Registration) or our website under “Guests”.

Yes, an autograph authentication company will be available onsite.

get your badge

Children 10 and under get in free when accompanied by a registered adult.
Special military and first responders rate offered at the door only.
VIPS get one hour early access on all three days.

3-Day Badge

$75

Access all three days to our exhibit hall, panels, main events, tournaments and more!

pricing schedule
Current
$75
After 8/14/26
$80
After 10/31/26
$85
After 1/31/27
$90
At door
$100
Register Now

VIP Badge

$250

Early access to our exhibit hall, exclusive hat & lanyard, swag bag, discount on all merch, separate line entry at Guest Signings, and NEW separate line entry for Main Events Room.

pricing schedule
Current
$250

Limited Quantity, Not available at the door

Register Now

Squad Pack

$250

Includes four (4) 3-Day Badges—only available for Pre-Registration.

pricing schedule
Current
$250
After 8/14/26
$270
After 10/31/26
$290
After 1/31/27
$300
Not available at the door
Register Now

1 DAY

$40-52

Select a single day entry for Friday, Saturday or Sunday.

pricing schedule – Fri & Sat / Sun
Current
$52 / $40
After 8/14/26
$60 / $45
After 10/31/26 – At door
$65 / $50
Register Now
For the fans, collectors, and gamers.

Don't Miss out. Stay Tuned.

We’ll let you know about any new information, updates, and ways to maximize your experience at our event.

For the fans, collectors, and gamers.